The following information will help you to configure your home computer and web browser to access MyLO resources when off campus. Having problems? Contact the Service Desk Phone 03 6226 1818; or 1300 304903 (Local call charge from within TAS, mobiles excepted) IT Support (Students)

Content Links Supported Web Browsers Web Browser and Computer Settings Additional Plugins MyLO Support - self help sheets

Supported Web Browsers for Vista 4.2 (known as MyLO)

Listed below are the supported operating systems and browsers for use with MyLO (Blackboard Learning System, formerly WebCT Vista). The Learning System is a Web-based application and other browsers and operating system may work well, however, the listed configurations are the only configurations that are tested and supported by Blackboard.

Microsoft® Internet Explorer® Web Browsers

Netscape® and Mozilla® Firefox Web Browsers

Apple® Safari® Web Browsers

Notes:

• All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the application that may have browser issues.

Supported JAVA Runtime Environment

The supported JRE for MyLO, is J2SE Runtime Environment 1.5.0 Update 7 up to and including version 1.6

Click this link to access the download area for J2SE Runtime Environment

Please ensure you only have ONE version of JAVA installed on you computer.

If your computer and browser configuration is not listed please go to http://www.webct.com/tuneup to ensure it is supported.

Supported Operating Systems

Certified operating systems include Windows XP, Windows Vista and Mac OS X.

If you can install a supported web browser and the recommended Java Runtime Environment on any operating system, the product should function correctly.

Web Browser and Computer Settings

For MyLO to function as it should on your personal computer you will need to change some settings in your web browser and install the JAVA Runtime Environment onto your Apple or Windows computer.

The following help sheets include step-by-step instructions to ensure your web browser and computer settings are optimised for the best possible MyLO experience.

Please select the appropriate help sheet for your computer and browser configuration:

Microsoft Windows

• Microsoft Windows using Netscape Navigator

• Microsoft Windows using the Mozilla Firefox

• Microsoft Windows using the Internet Explorer

Apple OSX

• Apple OSX using the Mozilla Firefox

• Apple OSX using the Safari 1.2

If you cannot find the your computer and browser configuration listed please go to http://www.webct.com/tuneup to ensure that you are using a supported web browser.

Additional Plug-ins

Some WebCT courses use browser plug-ins. To view portions of these sites, you may need one or more of the plug-ins below. Browsers will generally automatically download any plug-in required by a particular page, or you may be prompted to do so.

• Adobe Acrobat Reader: Download Adobe Acrobat Reader
• Microsoft Media Player: Download Microsoft Media Player
• RealPlayer: Download RealPlayer
• Quicktime: Download QuickTime